Automatic internet failover that keeps your business online when your primary connection drops. We deploy and manage an enterprise grade failover setup with monitoring, rules, and support. SwitchPoint is not an ISP.
The SwitchPoint System is everything between your business and downtime: enterprise grade hardware, cellular failover, monitoring, rules, and support , deployed and managed at your location.
SwitchPoint is not an ISP. We do not manufacture hardware. We deploy and manage the system that keeps you online.
The SwitchPoint System runs continuously in the background. Here is what it does.
The SwitchPoint System monitors your primary connection continuously. The moment it detects a drop, the failover sequence begins automatically.
If the line drops, traffic automatically switches to cellular. Most environments fail over within 10–30 seconds. No human intervention required.
Usage rules and priority settings keep costs predictable. The system knows what traffic matters and manages cellular data accordingly.
We manage and monitor the system and alert you when something changes. Cloud monitoring runs continuously. You get notified , we handle the rest.
Every SwitchPoint customer gets a real-time portal and automatic email notifications. Here is what the experience looks like.
This is not a piece of hardware you buy off a shelf and figure out on your own. This is not something your internet provider offers, and it is not something you will find bundled into an existing service plan. The SwitchPoint System is a purpose-built solution , designed, deployed, and managed for organizations that cannot afford to lose connectivity and refuse to leave it to chance.
The customer portal, the real-time device monitoring, the automated outage and restore notifications , all of it is built in-house and included with every deployment. No third-party dashboards. No generic alert tools. Every piece of the system was designed specifically for this problem.
SwitchPoint Backup is our own first customer. We run the same portal and the same alert system internally for lab testing, hardware validation, and live client support. We built it because nothing like it existed , and we use it every single day.
If your internet goes down and revenue, productivity, or customer trust takes a hit , the SwitchPoint System is built for you.
Keep EHR systems, scheduling software, and payment processing online during ISP outages. No cancelled appointments, no idle staff, no lost revenue.
POS terminals and card readers keep processing transactions when the primary internet line goes down. Never turn a customer away again.
Stay connected to cloud documents, client email, and VoIP phones when the ISP fails. Every billable hour counts , don't lose them to an outage.
Dispatch, scheduling, and field communication stay running no matter what the ISP does. Keep your crews coordinated and your routes moving.
Remote work tools, VoIP, cloud apps , all fully protected. Your team stays productive when the ISP fails without anyone needing to call IT.
HVAC, electrical, plumbing , keep dispatch and scheduling live during any outage. Your office stays connected while your crews are in the field.
The SwitchPoint System's backup connection is intentionally constrained. This is not a second full-time internet circuit , it's a managed failover line that operates within clear, defined limits.
Each plan includes a defined monthly data allowance for LTE failover , typically enough to keep a small team operational during a short ISP outage. You know exactly what you're getting.
When the LTE data cap is reached, the backup connection stops. There are no automatic overages, no surprise line items, and no charges you didn't authorize.
If an outage continues and you need additional LTE capacity, we add it on demand , after you approve it. We never add charges without your explicit authorization.
When the SwitchPoint System activates, these services keep running without interruption.
The SwitchPoint System activates automatically during any of these scenarios. No phone calls, no waiting on hold, no downtime.
Construction or accidental damage severs the line serving your building.
Nearby building or road work takes out your ISP infrastructure unexpectedly.
Your provider has a regional or local outage. Could last minutes or hours.
Your ISP modem or ONT dies. Replacement could take days. You stay online now.
Severe weather knocks out wired infrastructure. Cellular stays up when cable and fiber go down.
Your ISP schedules maintenance during business hours. The system keeps you running through it.
The SwitchPoint System is built on commercial-class failover hardware designed for always-on environments. We select, configure, and manage the hardware , you get the reliability without the complexity.
Two paths to deploying the SwitchPoint System. Either way you get the same fully managed service, the same monitoring, and the same support.
We pre-configure the SwitchPoint System for your network and ship it directly to your location. Plug it in between your modem and your router and you're protected. No technician visit required.
We drive to your location, deploy the SwitchPoint System, configure everything to your specific network, and test failover in front of you. Best for any setup with more than one device, VLANs, or existing network complexity.
We don't leave until it works.
The SwitchPoint System is location-agnostic , it works wherever there is LTE coverage and a primary internet connection. What we've built around it is the managed layer: automated outage detection, response workflows, and a customer portal that makes it all visible. We've listed the states we actively serve, but if you're within driving distance and not on this list, reach out. The answer is probably yes.
The SwitchPoint System deployed and managed for Kentucky businesses. Works with Spectrum, AT&T, and all KY providers.
The SwitchPoint System deployed and managed for Maryland businesses. Works with Comcast, Verizon Fios, Cox, and all MD providers.
The SwitchPoint System deployed and managed for Michigan businesses. Works with Comcast, AT&T, WOW!, and all MI providers.
The SwitchPoint System deployed and managed for New York businesses. Works with Spectrum, Optimum, Verizon Fios, and all NY providers.
The SwitchPoint System deployed and managed for Ohio businesses. Works with Spectrum, AT&T, Breezeline, and all OH providers.
The SwitchPoint System deployed and managed for Pennsylvania businesses. Works with Comcast, Verizon Fios, Breezeline, and all PA providers.
The SwitchPoint System deployed and managed for Virginia businesses. Works with Cox, Verizon Fios, Comcast, and all VA providers.
The SwitchPoint System deployed and managed for West Virginia businesses. Works with Suddenlink, Frontier, Comcast, and all WV providers.
Anything not answered here , just send us a message. We respond fast.
Send us your details and we'll check LTE signal availability at your location, then reply with a custom quote within one business day. We can also schedule a live failover demo so you see the SwitchPoint System in action.
We'll check LTE signal availability at your location and reply with a custom quote within one business day.