Privacy Policy
Effective May 20, 2026
This policy explains what SwitchPoint Backup LLC ("SwitchPoint," "we," "us") collects when you use switchpointbackup.com or contact us, how we use it, and the choices you have. We keep this short and plain.
Information we collect
- Information you give us. When you submit our contact form we collect your name, email address, and any company name, phone number, location, number of locations, and message you choose to provide.
- Usage information. We use a first-party analytics tool to understand which pages are visited and how the site performs. It records standard technical details such as page URL, referring page, approximate region, browser type, and a timestamp. We do not run third-party advertising trackers and do not use the site for cross-site ad targeting.
How we use it
- To respond to your inquiry and provide quotes, deployment, and support.
- To operate, secure, and improve the website and our service.
- To send service-related and, where permitted, occasional business email. Every marketing email includes an unsubscribe link.
How we share it
We do not sell your personal information. We share it only with service providers that help us operate (for example, email delivery and hosting), and only as needed to provide the service, or when required by law.
Data retention
We keep contact submissions for as long as needed to respond and to maintain normal business and tax records, then delete or anonymize them.
Your choices
- You can ask us to access or delete the information you submitted by emailing [email protected]. We respond within 30 days unless we are legally required to retain certain records.
- You can unsubscribe from marketing email at any time using the link in the message, or by emailing us.
Changes
If we update this policy we will change the effective date above. Material changes will be reflected on this page.
Contact
Questions about this policy: [email protected].
SwitchPoint Backup LLC, 502 W 7th St, Ste 100, Erie, PA 16502-1333.